Martin Staun, Production Manager

”We have the Gold Service and Support Package with Zünd Skandinavien for our eight cutters, and it works flawlessly!

We use the Service Contract for all issues, whatever the extent. By being on top of things when they occur – even the smallest – we avoid that they develop into more serious issues.

Our cutters are never allowed to deteriorate in any way.

Vi have made careful calculations of the profitability of our Service Contract. However we look at it, having a Service Contract is the best investment for us and entirely worth the cost.”

Christine Sjølie, Oslo Silketrykk

”Zünd Skandinavien has been our supplier of cutters since 2007.

We have chosen to sign a service agreement for both our cutters to ensure our production operates as planned every day. Although Zünd‘s cutters rarely stop, a service agreement gives us security.

Zünd sets up a maintenance plan for our cutters. By this, all maintenance is done in advance so to avoid unnecessary stops in production. Also, a service agreement gives us full access to technicians and assistance along the way.

We at Oslo Silketrykk recommend everyone to sign a service agreement with Zünd to protect their cutters, and give them a longer life.

Our oldest machine is almost 14 years old, so we have plenty of proof that it pays off.”

Tom Iversjö, Production

”We have four Cutters from Zünd, which receive service at least two times a year. Also, we often use telephone-consultation.

We need to minimize downtime, and maximize the speed of production. Having Zünd’s technicians close at hand at all times, is a very crutial part of the agreement.

A short time from problem to solution is also of great value to us. Also the competence and expertise of the technicians, and their advice on how to use our cutters in the best and smartest way.

We are especially happy with our service-guy Niklas Ekstrand, and his expertise and level of service.”

Ville Pajunen · Nylon Tuote

”A cutter is a significant investment, and it was important for us to get the best value for our money in terms of quality and durability. The Zünd Cutter is very versatile, so we use it throughout our production.

Fortunately, we’ve experienced minimal mechanical problems with the cutter, and it consistently runs smoothly.

Recognizing that every machine requires occasional service, we’ve entered into a software and hardware maintenance agreement with Zünd. We see it as an investment in maintaining seamless production without downtime.

Avoiding breakdowns and wait times is crucial for us, why staying updated and secure is essential.”